Dear friends of the AMERON Neuschwanstein Alpsee Resort & Spa,
The health of our guests and employees is our top priority at all times! We will also do everything in our power to protect you - our guests - as well as our employees. In order to contain a further spread of the coronavirus, appropriate precautions must be taken.
Therefore, we regret to inform you that the State of Bavaria decided on March 17th 2020 that all accommodation facilities may no longer be used for tourism purposes.
The AMERON Neuschwanstein Alpsee Resort & Spa is also affected by this official order.
The AMERON Neuschwanstein Alpsee Resort & Spa takes the current situation very seriously and has temporarily suspended operations. This safety measure is valid from March 18th until April 3rd 2020, which means that no arrivals are allowed between March 18th 2020 and April 3rd 2020.
It is not yet known for how long the Bavarian government will order the closure of the accommodation facilities. We are in close contact with the responsible authorities and will inform you regularly about the current status.
For new individual reservations for the whole month of April, which are made directly via our website or in the hotel, we grant free cancellation 24 hours prior to arrival.
In the meantime, our reception can of course be reached by telephone between 9.00 - 17.00. If you have any questions regarding your planned stay at the AMERON Neuschwanstein Alpsee Resort & Spa, please contact us by phone at +49 8362 70 30 0 or by email at info(at)ameron-neuschwanstein.de
We sincerely hope that we will be able to open our doors again soon to give you a warm and healthy welcome.
You are welcome to continue booking your holiday with us online or by telephone as usual.
Michael Braun & the team of the AMERON Neuschwanstein Alpsee Resort & Spa