The Althoff Hygiene Program
Your health, and that of our employees, is our highest priority, so we have prepared all necessary safety measures and will be a prudent host to you.
During the past weeks a team of experts has been working intensively on the "BE WELL" hygiene programme of the Althoff Hotels. It is a matter of the heart for us to offer you the greatest possible security and excellent service during your stay in our hotels
It is inevitable that some measures will result in a reorientation of our offers, we have modified catering offers, will have to comply with official requirements for your event and will have alternative programs for the spa. We ask for your understanding in advance.
With the following measures we will do everything to protect you, our valued guests, our team and all friends of the AMERON Berlin Abion Spreebogen Waterside.
- Mandatory mouthguards for employees in contact with guests
- Face masks are provided for our guests on request
- Hand disinfectant dispensers in the public areas (lobby, restaurants, bar, elevators)
- Disinfection dispenser at the reception and toilets
- Distance markings (at least 1.5 metres distance) at the places in the hotel with an increased number of guests
- Hourly disinfection of contact surfaces (door handles, elevator call button, counter surfaces at receptions etc.)
- Regular ventilation of public areas
- Maximum number of two persons for simultaneous use of the lift (except for persons travelling together)
- Attention is drawn to hygiene rules of conduct through notices at central points
- limited use of fitness and spa areas
- Only one signature on arrival, if you have already submitted all guest data online
- We recommend a cashless payment if possible
- Disinfection of the room keys and cards
- Der vorgeschriebene Mindestabstand zu Nebentischen wird eingehalten
- Gäste, können gemäß Kontaktbeschränkung zusammensitzen
- Öffnungszeiten können varieren
- Es kann vorkommen, dass Gäste dadurch in zeitlich größeren Abständen speisen
- Desinfektion der Tische, Counter, Rechnungsmappen, Menagen etc. nach jedem Gebrauch
- Speisen – und Getränkekarten online über Ihr Device einsehbar
- A room seal is placed at the entrance, a minibar seal is placed at the minibar. It is clearly visible that no other person has opened the room / minibar in the meantime
- Surface disinfection of the guest rooms in consultation with the guest
- Regular disinfection of door handles, light switches, handrails on stairs etc. at high frequency
- Equipment such as magazines, writing utensils, decorative cushions or plaids must be removed from the rooms until further notice
- Cleaning agent with Dr. Schnell certificate
In order to offer you the best possible flexibility in these uncertain times, all guests and customers can cancel their reservations made directly through us from 1 June onwards and not exceeding 30 June free of charge.